Frequently asked questions
Here are some common questions about services we provide.
Our company specializes in consulting, management system development, trainings, and maintenance (customer support) of management system. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.
You can contact our customer support team via email at gorda.tic.services@gmail.com, by calling +373 6 83 77 6 99, or by using the live chat on our website. Our dedicated team is available during normal business hours, from 09:00 to 18:00 (EET (Eastern European Time) UTC/GMT +2 hours), to assist you with any questions or issues.
We are committed to providing quick and efficient solutions to ensure your satisfaction. gorda.tic.services@gmail.com
A management system is a set of policies, processes, and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. These systems help manage quality, environmental impact, health and safety, and other operational aspects.
Implementing a management system helps improve efficiency, ensure compliance with regulations, enhance customer satisfaction, and promote continuous improvement. It can also provide a competitive advantage and improve overall organizational performance.
ISO certification demonstrates that an organization meets international standards for quality, environmental management, food safety, or other areas. Benefits include improved efficiency, reduced risks, enhanced reputation, and increased customer trust.
The time required to implement a management system varies depending on the size and complexity of the organization, the scope of the system, and the level of existing processes. It can take anywhere from a few months to over a year.
A consultant provides expertise and guidance throughout the implementation process. They help assess current processes, develop and document the management system, train employees, and ensure compliance with relevant standards.
The cost of implementing a management system depends on factors such as the size of the organization, the complexity of the system, and the level of external support required. Costs can include consultancy fees, training, documentation, and certification expenses.
ISO 9001 focuses on quality management systems, ensuring that organizations consistently meet customer and regulatory requirements. ISO 14001, on the other hand, focuses on environmental management systems, helping organizations manage their environmental responsibilities and reduce their environmental impact.
Maintaining a management system involves regular internal audits, continuous monitoring and measurement of processes, periodic reviews, and ongoing training for employees. It also requires a commitment to continuous improvement and staying updated with relevant standards and regulations.
The process for obtaining ISO certification includes the following steps:
- Initial assessment and gap analysis
- Development and documentation of the management system
- Implementation and training
- Internal audits and management review
- Certification audit by an accredited certification body
- Ongoing maintenance and continuous improvement
Yes, organizations can integrate multiple management systems, such as ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (occupational health and safety). Integrated management systems streamline processes, reduce duplication, and improve overall efficiency.