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Designing, developing, and implementing a management system, such as ISO 9001, ISO 14001, ISO 22000 / FSSC 22000, ISO 27001, ISO 50001 or ISO 45001, involves several key steps.
These steps provide a general framework for implementing a management system. The specific details may vary depending on the standard and the organization's unique needs.
To give you a general understanding of the steps you need to take to implement a management system, we outline these steps of the implementation process below.
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1. Defining Objectives and Scope
Understand Requirements: Determining the purpose of the system (e.g., quality, environment, food safety management, etc. or other requirements.) and the desired outcomes. Familiarizing the organisation with the specific standard's requirements.
2. Conducting a Needs Assessment
Gap Analysis: Identifying existing gaps and align system requirements with organizational needs. Conducting a gap analysis to compare the organisation's current practices with the standard's requirements and identifying areas for improvement.
3. Planning
Define Scope: Determining the scope of the management system, including the boundaries and applicability.
Set Objectives: Establishing clear objectives and goals for the management system.
Develop a Project Plan: Creating a detailed project plan outlining the steps, timelines, and resources needed for implementation.
4. Designing the System
Design: Designing a custom solution based on defined objectives and scope to ensure applicable requirements are covered.
5. Developing the System
Development: Building or configuring the system according to specifications.
Creation of Documentation: Developing the necessary documentation, including policies, procedures, work instructions, and records.
Document Control: Implementing a document control system to ensure documents are properly managed and updated.
6. Implementing the System
Communicate and Train: Communicate the management system requirements to all employees and provide necessary training.
Implement Procedures: Put the developed procedures and processes into practice across the organization.
Monitor and Measure: Establish monitoring and measurement systems to track performance and compliance with the management system.
7. Testing the system
Testing: Ensuring the system works as intended and meets all requirements.
Deployment: Transition from development/testing to live usage.
8. Internal audit
Conduct Internal Audits: Perform regular internal audits to evaluate the effectiveness of the management system and identify areas for improvement.
Address Non-Conformities: Implement corrective actions to address any non-conformities identified during audits.
9. Monitor and Evaluate Performance
Monitoring & Measurement: Assess system performance and make necessary improvements.
10. Management Review
Review Performance: Conduct management reviews to assess the performance of the management system and ensure it meets the organization's objectives.
Make Improvements: Identify opportunities for improvement and make necessary adjustments to the management system.
11. Certification
Select a Certification Body: The organisation chooses an accredited certification body to conduct the certification audit.
Certification Audit: The organisation undergoes the certification audit to verify compliance with the standard's requirements.
Achieve Certification: We support the organisation to achieve certification and maintain it through regular surveillance audits.
12. Continuous improvement
Ensure the system remains aligned with organizational needs over time.
Ongoing Monitoring: Continuously monitor and measure the performance of the management system.
Implement Improvements: Regularly review and improve the management system to ensure it remains effective and relevant.